Turn “Shopper Calls” into New Patients

Turn “Shopper Calls” into New Patients

Share this page: What’s the one question that your staff dreads most? If your office is like many, it’s probably “How much does the first visit cost?” Shopper calls are a normal part of doing business. And prospective patients are understandably focused on the cost of...
‘Tis the Season

‘Tis the Season

Share this page: The holiday decorations may be up in your office, but if your end-of-year collections are off, you may not feel much like celebrating. Now’s the time to clean up your books and your patient accounts. And you’ve got a secret weapon in your office...
How to Keep Patients When Insurance Runs Out

How to Keep Patients When Insurance Runs Out

Share this page: It will come as no surprise to you that one of your members’ biggest problems is feeling helpless in the face of patients who run out the door the day their insurance runs out. Even patients who are the most devoted to chiropractic are understandably...
And So It Begins…

And So It Begins…

Share this page: Surprise! The Office of the Inspector General (OIG), made recent headlines by jumping up and down and warning that chiropractic documentation is so poor they’re recommending CMS turn up the heat. That means more intense scrutiny, more records...
Beware “Text Neck!”

Beware “Text Neck!”

Share this page: If you’re like most doctors, you probably have a sign in your office asking patients to turn off or silence their cell phones. It’s a kindness to other patients and your front desk CA, who has enough to juggle without overhearing four or five...