April 26, 2019 – April 28, 2019 all-day
The Grove Hotel
245 S Capitol Blvd
Boise, ID 83702


Kristi Hudson, CPCO

Crucial Compliant Conversations for the Chiropractic Assistant

Presented by: Kristi Hudson, CPCO
Saturday, April 27, 2019
8:00 am – 12:00 noon

Course Description:
Non-compliance in healthcare can have very serious, and sometimes devastating consequences. There has been an increase in auditors and investigators disguising themselves as new patients in chiropractic offices across the country. Every conversation, starting with, “How much does it cost to see the doctor?” is now under scrutiny. It has never been more crucial to know what to say and when to say it when it comes to talking to patients about finances in your office. In this fast-paced and important training session, Dr. Steven Avitabile will take team members through sticky scenarios that are encountered in practice every day. CAs will leave this session with tips, scripts, and more confidence than ever when having these essential conversations.

Course Objectives:
Learn and execute techniques for effective financial communications with patients
Able to master discussions of patient finances in any situation
Gain a basic understanding of structuring and implementing a compliant financial policy
Become familiar with conducting a financial report of findings